Terms of service
The terms that govern your use of the Enaton school management platform. They are written to be understood by the person signing rather than only by a lawyer, so please read them.
Last updated: 8 March 2026
What these terms are
These terms of service govern your access to and use of the Enaton school management platform operated by Enaton Technologies, referred to here as Enaton, we, us or our, and available at enatontech.com and my.enatontech.com.
By creating an account, subscribing to a plan, or otherwise using our platform, you agree to be bound by these terms and by our privacy policy. If you are agreeing to these terms on behalf of a school or an organisation, you confirm that you have the authority to bind that entity.
If you do not agree to these terms, you must not access or use our platform.
The words we use
The Enaton school management system, including the web application, the parent portal, mobile interfaces, APIs and all related services.
Any individual who uses the platform, including school administrators, teachers, staff, parents and guardians.
The educational institution that subscribes to and uses the platform, acting as data controller for learner and school data.
The school, which determines the purposes and the means of processing personal data through the platform.
Enaton Technologies, which processes personal data on behalf of the school in accordance with these terms and applicable law.
All data entered into the platform by or on behalf of the school, including learner records, financial data, academic results, attendance records and staff information.
Account and access
- You must give accurate information when you create an account, and keep it up to date
- You are responsible for keeping your sign in credentials confidential
- You must not share your credentials, or let an unauthorised person reach the platform through your account
- Schools are responsible for managing user access and for assigning the right roles to their staff
- We reserve the right to suspend or terminate an account that breaches these terms
Permitted use
You may use the platform for the following purposes.
- Managing school operations, including academics, finance, attendance, communication and transport
- Processing and reconciling fee payments through Enaton Pay
- Generating reports and analysis for school management and for regulatory compliance across CBC, 8-4-4 and Cambridge
- Communicating with parents and guardians through the parent portal
- Entering and managing data that is lawful, accurate and obtained with appropriate consent
Prohibited use
You must not do any of the following.
- Use the platform for an unlawful purpose, or in breach of any Kenyan law or regulation
- Enter data that infringes the privacy or the rights of learners, parents or staff beyond what school management requires
- Attempt to reach another school’s data, another person’s account, or any part of our infrastructure without authorisation
- Reverse engineer or decompile the platform, or attempt to extract its source code
- Use the platform to send unsolicited commercial messages
- Share learner data outside the platform in ways that breach the Data Protection Act 2019, for example posting results to a public WhatsApp group or a notice board without consent
- Use automated scripts, bots or scrapers against the platform
Data ownership and responsibilities
Schools keep full ownership of all school data. Enaton acts solely as a data processor.
The school decides what data is entered, and is responsible for making sure it was collected lawfully and with appropriate consent.
Enaton processes school data solely in order to provide the platform services.
Schools can export their data at any time in standard formats, including CSV and PDF.
Enaton will not use school data for advertising, marketing, profiling, or any purpose unrelated to delivering the service.
Schools must comply with the Kenya Data Protection Act 2019, which includes obtaining parental consent for learner data and keeping that data accurate.
Service availability
- We aim to keep the platform highly available, and we tell you about planned maintenance in advance
- We are not liable for interruptions caused by matters beyond our reasonable control, including internet outages, power failures, natural disasters and other force majeure events
- We take regular backups and hold disaster recovery procedures in order to keep downtime short
- In a significant outage we will provide updates by email or through our status channels
Payment terms
- Subscription fees are billed according to the plan the school selects, which may be monthly, termly or annually
- All prices are quoted in Kenya Shillings unless stated otherwise
- Payment falls due on invoice. Late payment may result in suspension of the service after a 14 day grace period
- We reserve the right to adjust pricing with at least 30 days of written notice before the next billing cycle
- Refunds are handled case by case. An annual subscription may qualify for a pro rata refund within the first 30 days
Who owns what
Enaton retains all rights to the platform, including its design, its code, its features, its documentation and its branding.
Schools retain all rights to their school data, as set out in the section on data ownership above.
We grant you a non-exclusive, non-transferable, revocable licence to use the platform for school management purposes while your subscription is active.
If you give us suggestions or feedback about the platform, we may use them to improve the service without obligation to you.
Limitation of liability
To the maximum extent permitted by Kenyan law, the following applies.
- The platform is provided on an as is and as available basis
- We do not guarantee that the platform will be uninterrupted, free of error, or free of vulnerabilities
- Our total liability for any claim arising from your use of the platform is limited to the total fees you paid in the 12 months before the claim
- We are not liable for indirect, incidental, consequential or punitive damages, including loss of revenue, loss of data beyond what our backups can recover, or business interruption
Indemnification
You agree to indemnify and hold harmless Enaton Technologies, its officers, directors, employees and agents against any claim, damage, loss or expense, including legal fees, arising from your use of the platform in breach of these terms, from your breach of the Data Protection Act 2019, from data entered into the platform by you or by your authorised users, or from your violation of the rights of a third party.
Termination
You may terminate your subscription at any time by giving written notice. Access continues to the end of the current billing period.
We may suspend or terminate your access for material breach of these terms, for non payment after the grace period, or where the law requires it.
On termination you have 30 days to export your school data. After that period the data is securely deleted from our systems.
The sections covering data ownership, limitation of liability, indemnification and governing law survive termination.
Kenyan law applies
These terms are governed by and construed in accordance with the laws of the Republic of Kenya.
Any dispute arising from these terms, or from your use of the platform, is to be resolved through good faith negotiation. If a resolution cannot be reached, the dispute is to be submitted to the exclusive jurisdiction of the courts of Kenya, or to arbitration where both parties agree to it.
Changes to these terms
We may update these terms from time to time. We will tell you about material changes by email, or by a prominent notice on the platform, at least 30 days before they take effect. Continued use of the platform after the effective date means you accept the updated terms. If you do not agree to the changes, you may terminate your subscription before they take effect.
Contact us
If you have a question about these terms, reach us here.