People who know your school, not a ticket number
School software fails far more often through abandonment than bugs. The person who understood it leaves, and within a year the school is back on spreadsheets with a subscription still running. We work to stop that.
Closer to your staff than a vendor
Ask from the screen you are on. We can see what you are looking at, which removes the twenty minutes usually spent establishing what the problem even is.
For setup, training and the first weeks after go live, somebody from Enaton is with your team rather than at the end of an email address.
We will sit with your bursar and go through your own records looking for the things that quietly cost money: learners never billed, payments never allocated, routes charged to nobody.
Not as a service you buy, as part of how we work. If your collection curve is flat we will tell you and help you fix it.
A school that stops using Enaton is our failure
Enaton is an open subscription, billed monthly. That only works if schools keep choosing to stay, and they stay when the system is actually used, not left half set up.
So helping you get value from it is not an upsell. It is the surest way for us to keep a school, which is exactly what your school needs too.
Why schools trust Enaton
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We follow Kenya’s Data Protection Act, 2019
Learner and parent records are handled under the Act, and the policy says how.
Read the privacy policy -
Support every day, 7am to 9pm (EAT)
Reach us by WhatsApp, phone and inside the system, and ask from the screen you are on.
How support works -
Your school’s data is yours
Your school owns its data, and can export it whenever it asks, including if it leaves.
Who owns the data -
Roles, permissions and an audit trail
Each person sees what their role allows, and consequential actions are recorded against a person and a time.
Roles and the audit trail -
Moving from Excel, paper or another system
We guide you through every step and bring your records across with no data loss.
How the move works
What schools ask about support
When can we reach support?
Every day, 7am to 9pm (East Africa Time), by WhatsApp, phone and inside the system.
Does support cost extra?
No. Support is part of the subscription, including help during the term when something is urgent. Your team is trained when you start. Occasionally a school asks for fresh training sessions later, for new staff, and where that needs dedicated time we agree it with the school first.
How do we reach you?
From inside Enaton, which is fastest because we can see the screen you are describing. WhatsApp and phone also work, and for anything urgent during a school day we would rather you called.
What if a new bursar joins mid year?
We help them get going. Schools lose staff, and a system only one person understood becomes a system nobody understands, so we would always rather a new bursar was trained than left to guess. Day to day help is part of support. If a full set of new sessions is needed, which is rare, we agree it with the school first.
Do you help with collections?
Yes, actively. We help you set up the rules, shape the reminder wording, and look at the collection curve with you. Schools that use this well collect noticeably more than schools that leave it switched off.
What happens if something breaks during exams?
You tell us and we deal with it. If a part of the system has a problem we can pause that specific part with a reason your staff can actually read, rather than leaving people staring at an error.
See it with your own team in the room
Thirty minutes with your classes, terms and fee structure. No slides.